Privacy Policy

Alchemy of Souls Psychology is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal and clinical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect We may collect and process the following data:

• Personal Identification: Name, date of birth, email address, and phone number provided via our enquiry forms.

• Special Category Data: Preliminary clinical history, screening questionnaires, and diagnostic information related to neurodivergence assessments (Autism and ADHD).

3. How We Use Your Data Your information is used strictly to:

• Process your assessment enquiries and tailor your diagnostic pathway.

• Communicate with you regarding appointments and clinical services.

• Comply with professional regulatory standards and private medical insurance requirements.

4. Data Security and Retention All personal and clinical data is stored securely using encrypted, healthcare-compliant systems. We retain medical and diagnostic records for the mandatory periods required by UK clinical guidelines and professional bodies.

5. Your Rights Under the UK GDPR, you have the right to access the personal data we hold about you, request corrections, or restrict processing. To exercise any of these rights, please contact our administrative team directly via the email listed on our website.

1. Introduction